help
Support
We’re a two-person team, and we read every message.
Need help with a Fuzz app, found a bug, or have an idea? Email us at nicholas@fuzzllc.com and we’ll get back to you, usually within two business days.
Reality Paint
Reality Paint requires an iPhone or iPad with a LiDAR sensor (iPhone 12 Pro or later, iPad Pro 2020 or later). For the best scans, move slowly, keep surfaces in view, and keep scanning until the amber areas of the point cloud turn to full color.
Tandem
Tandem runs on Windows and on macOS 10.15 Catalina or later (Apple Silicon and Intel). Projects can live in iCloud Drive, Google Drive, Dropbox or any synced folder. If you hear no audio, check that the correct audio interface is selected in Tandem’s audio settings.
When you write in
- Which app and version you’re using
- Your device model and OS version
- What you expected to happen, and what happened instead
- A screenshot or screen recording, if you can